SERVICE & SUPPORT
Repair / RMA
To Submit a Request for Repair
Please follow the steps outlined below:
Download a blank copy of the Return Merchandise Authorisation or open the online version below:
Please complete the form with as much information as possible explaining clearly the environmental conditions, exact settings and measurement values of the equipment you wish to return for repair
Return the form to us via E-mail at orders[at]work-microwave.de or by fax on +49 8024 6408 40
Upon receipt of your completed form we will provide you with a RMA number to be used on all correspondence from this stage onwards
Return the equipment together with the assigned RMA number to
WORK Microwave GmbH
Goods Inwards
Raiffeisenstrasse 12
83607 Holzkirchen
Germany
Upon receipt of the equipment we will provide you with a quote for any repairs outside of warranty
Quote acceptance by customer where relevant
Repair and return by WORK Microwave
To Submit a Request for Upgrade / Refurbishment
Please send an E-mail to support[at]work-microwave.de with a brief outline of your requirement and one of our technical support team will contact you immediately to provide further consultation